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Trident Systems - Wave

Support Options

With Trident Systems, you’ll have a partner committed to your long-term success.  We provide remote technical support, data analysis, and advanced reporting solutions.

You have choices

We know our clients will benefit from our knowledge and expertise.  And, we are willing to share! 

Each WAVE automatically includes 1-Year Gold Support support.  The Platinum Support Option is available for our clients that demand even more!  Both support options are available for up to three years.

The Platinum Support Option

Our most robust support option! Because sometimes, more is better. Only available at the time of purchase and can be extended up to three years.

Data Analysis by Trident Systems – 40 Hours

Unsure of your conclusions?   Simply upload your data to your WaveCLOUD and let Trident Systems do the work!
 

Remote Technical Assistance

Something isn’t quite right?  Let Trident Systems assist with all of your WaveFLO, WAVE, and WaveCLOUD solutions.

 

Custom Database Management

Because things happen! Our highly skilled team members are available to create, modify, evaluate and repair your custom database.

 

Test Plan Design

A unique valve configuration demands a unique test plan.  Trident Systems provides new test plans on-demand.  We guarantee every test plan ensures no flow interruptions and return to normal operations.

 

Platinum support features
Gold support

The Gold Support Option

Every WAVE automatically includes up to 20 hours of data analysis PLUS remote technical assistance, custom database management, and custom test plan design during the first year of ownership. Can be extended at the time of purchase or renewed for up to three years.